On my recent trip to Epsom I was in B & M not a store I often use, the store is on two levels with up & down esculators and a lift at the back of the store, a family with a number of children arrived they took a trolly, then they went to the esculators and tried to take there push chairs and trolly up to the first floor they caused absolute chaos, the esculator had to be stopped causing more problems, as I had paid for my items I left the store before the drama had fully played out, the comments of the customers (unprintable due to swearing) sumed up the situation, 'What a bunch of ******* Idiots' was the genral expression.
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